With Engage you can manage customer dialogues across your social media channels - all in one place. Explore our social media management tool.
The social media management tool that makes it all easier!
- Get started fast! - the tool is proven easy to use, designed for a great overview with the features your team really needs
- Bridge the gap between customer service and marketing - Share both the content plan and the customers' responses across your teams - without ever having to leave the tool
- Control access - Control detailed access for each of your individual team members - on every social media channel
You will love your new inbox
- Send great answers fast, in all channels - every time (even in a crisis)
- See comments on all Ads and even where you are @mentioned
- Keep your Inbox clean by marking individual comments as Done
Smooth collaboration within your social team
- See in real time what your colleagues are answering
- Live chat with your colleagues
- Assign messages to colleagues
Work better, stronger, faster
- Ask for help from colleagues that are outside your social team
- Save replies and quickly reuse them later
- Mark important messages for follow up
Measure everything - Know how to get super happy customers
- Quickly overview your incoming volumes and response times
- See how individual team members are performing
- Know how well your organization fulfills its defined goals
Why choose Engage?
Service that you will love
Your personal Success Manager is your new best friend. They will simply make your life easier.
We really know social media! You get best practices, new trends and how to always improve.
We support your team
We will train your entire team in the tools. And of course also help all your future team members.
Lean back. Because everything in the platform will run smooth.
Your GDPR super option
Retriever social media management app servers are owned by a Swedish company that have no American parent company.
Is Cloud Act & GDPR important to you? Talk to us! You will be surprised at the level we can deliver.