6 Ways You Can Improve Your Engagement - And Why It´s Important

In April we hosted a seminar at our Stockholm office where our social media expert Stefan Chernström interviewed Linda Nordgren, Global VP of Crisis and Community Management, and Åsa Ramlid, Director of Community Management International Markets, from Oatly to get some more insight into how they work with engagement on their social media.

Since the seminar was so informative and inspiring we put together a few key takeaways that we think a lot of people could benefit from!. This available in a downloadable guide.


Learn all about:

  • Why you should separate content creation and engagement
  • The importance of two-way communication between you and your customers
  • How important it is to speak in your customers' local language
  • Why personal responses are better than pre-written answers
  • How you can turn negative comments into brand-building opportunities


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