Having a great team, running a great social media account, and working at a great organization can make us complacent. But in an age of instantaneous communication, anything can happen – and will get amplified at the speed of light.
- Do you know who will do what during a social media crisis?
- Can you recognize and respond to a crisis quickly?
- Do you know what your "holding responsible look like?
- Do you have any way to prevent improper communication?
How can RelationDesk help?
- Detect an unusual volume of traffic
- Pause all scheduled posts with one click
- Evaluate effectiveness of response with Measure
Did you know… RelationDesk lets you measure the proportion of positive and negative comments over time with our smart tag system.